S&S Health & Fitness
Delivery, Returns & Exchanges
- We do same day deliveries within Kampala and next day deliveries outside Kampala/Uganda.
- Delivery or shipping fees vary per location and that’s communicated prior to the delivery.
- Customs: An extra fee may apply to orders outside Uganda that’s payable by the customer.
we understand that occasionally we all make spontaneous purchases that we aren’t 100% happy with. It’s all part and parcel of the wonderful world of shopping; sometimes we buy before we try should you find yourself in that situation, here is our returns policy.
- We do not do cash refunds however we are very happy to replace your item if it’s returned within 1 day. This applies to customers within Kampala.
- Customers outside Kampala should return their item the next day.
- Customers outside Uganda should return their items within 2-3 working days.
- An item should be in the same condition as it was bought for it to be replaced.
- Only items with receipts/proof of payment will be replaced.
- Returns fee is payable by the customer.
- Only items that have been paid for and not delivered due to internal faults shall be refunds respective of the original payment method.